Thu08Jun2017Fri09Jun2017HarrogateUA Europe is an annual conference for technical communicators that focuses on software user assistance and online Help and Mekon are pleased to be part of it in 2017
UA Europe provides a unique update on the latest industry trends, technical developments, and best practice in software user assistance.
Come and learn the critical factors that contribute to effective user assistance, which in turn results in more successful software. The conference also provides a valuable opportunity for you to network with peers from across the world.
Once again the organisers are offering an excellent range of presentations including Mekon’s Rachel Johnston who will be delivering Taxonomy for tech comm: tips and tech to improve user search experience. Taxonomy is the art and science of classifying content - a set of techniques you can apply that make content easier to find, manage and reuse. It's a discipline that any organisation can benefit from, and in many cases, you can work with the tools you already have. Using real examples, this presentation explains why taxonomy is important, how you can get started and when to take it further.