The greatest challenge facing an organisation that is implementing an intelligent content solution, adding semantic rich information, is the authoring experience and the change from unstructured tools like Word.
To maximise the efficiency of authors and SME’s alike, great benefit can be achieved by configuring the authoring tools to suit the customer specific requirements. This means optimising the functions and user interface to improve the user experience and remove unnecessary complication which can so often confuse the user and slow their productivity.
Tools like Oxygen have comprehensive API’s which allow Mekon developers to tune the application including the development of forms driven content capture particularly useful for the capture of repetitive well structured information such as fault recording.