Case study

Parliamentary Counsel Authors Bills and Acts using Adobe FrameMaker

Summary The Parliamentary Counsel are a specialised team of government lawyers based in Whitehall. Their main work is drafting Government Bills for introduction into Parliament and related Parliamentary business. Key Issues Production process was inefficient Drafting process was slow and uncontrolled Editing of Amendments was slow and labour intensive Marshalled lists produced manually Content could […]

Micro Focus meets the needs of growth and acquisitions with DITA XML

Summary After recognising that their current XML-based authoring process was becoming too complex and labour intensive to maintain, Chris Hadley and his User Information team engaged London’s Mekon Ltd to help do something about it. Key Issues Inefficient use of resources. The publishing and build process were taking up too much time, in extreme cases, […]

Martin-Baker

Summary Martin-Baker, who provide ejection seats for the F-35. is the world’s leading manufacture of crew escape systems. The company’s ejection seats have saved the lives of more than 7,250 airmen. Martin-Baker chose Mekon to develop complex software to ensure documentation compatibility on the revolutionary fighter aircraft that will equip the Royal Navy’s new aircraft […]

Elekta Medical Devices ongoing commitment to process improvement

Background The Elekta Group (‘Elekta’) creates innovative clinical solutions and medical technology for treating cancer and brain disorders. Elekta required accurate, auditable content that would be created and consumed by a fully fledged ecosystem of internal and external stakeholders. Elekta wanted to stem their increasing translation costs, drive knowledge sharing across teams, and speak with […]

ARM

Background ARM wanted to improve their end customer experience by delivering information in a way that was easier for customers to find, read, navigate and leverage to get their work done. ARM’s absolute commitment to accurate customer data meant that they had a policy of non-duplication. This was to prevent any possibility of errors creeping […]